Financial Policies

 

General Policies:

  1. Provincial HST rates will be added to all fees.

  2. Because our activities are small and intimate, and because creativity can be a vulnerable area of our lives, if there are complaints about a participant’s behavior or if the facilitators feel that a participant is disrupting the safety or harmony of the group, the participant will be asked to leave.

  3. There is a $50 processing fee for bounced payments.

  4. Tax receipts will be provided upon request.

  5. All fees are in Canadian currency.

Workshop Policies:

  1. Spots are allocated on a first-come-first-served basis based on the clearance of deposits and a successful intake phone call with the facilitator.

  2. Facilitators have the right to not grant a place in the workshop based on their intake phone call.

  3. If a participant changes their mind or life takes a turn, they may cancel their registration any time until 2 weeks before the first workshop and receive all but their deposit back . After that point, all payments (including upcoming credit card payments) are non-refundable & non-transferable.

  4. Because groups get closer over time, and because this evolution is such an important part of building creative safety, if a participant misses three classes in a row, they will be asked not to return.

  5. Participants will be asked to sign a standard liability waiver before the workshop.

  6. In the case of extreme weather, we will cancel and rebook classes. All participants will be notified by phone and email. We follow the Toronto District School Board’s cues. If there’s uncertainty about whether a class is cancelled, check here.

Retreat Policies:

  1. Spots are allocated on a first-come-first-served basis based on the clearance of deposits and a successful intake phone call with one of the facilitators.

  2. Facilitators have the right to not grant a place in the retreat based on their intake phone call.

  3. Retreat deposits are non-refundable and non-transferable.

  4. Retreat balances, including deposits and upcoming credit card payments, are non-refundable and non-transferable 4 weeks before the retreat.

  5. Provincial HST rates will be added to all fees for Canadian residents.

  6. Participants will be asked to sign a standard liability waiver before the retreat.

Studio Membership Policies:

  1. This is a rolling membership program. Minimum commitment is three months, participants can stop any time after that.

  2. A minimum of 3 business days is required (previous to the next payment scheduled) when cancelling.

  3. Payments are non-refundable & non-transferable.

  4. In the case of extreme weather, we will cancel studio time and refund 1/4 of the monthly fees. All participants will be notified by email. We follow the Toronto District School Board’s cues. If there’s uncertainty about whether studio day is cancelled, check here.