Financial Policies

 

General Policies For All Payments:

  1. All fees are in Canadian currency.

  2. Provincial HST rates will be added to all fees.

  3. There is a $50 processing fee for all bounced payments.

  4. Tax receipts will be provided upon request.

  5. Because our activities are small and intimate, and because creativity can be a vulnerable area of our lives, if there are complaints about a participant’s behavior or if the facilitators feel that a participant is disrupting the safety or harmony of the group, the participant will be asked to leave.

Workshop Policies:

  1. Spots are allocated on a first-come-first-served basis based on the clearance of deposits and a successful intake phone call with the facilitator.

  2. Facilitators have the right to not grant a place in the workshop based on their intake phone call.

  3. Payment of balance in full, or the first installment payment is due a week after confirmation of workshop.

  4. If a participant changes their mind or life takes a turn, they may cancel their registration any time until 3 weeks before the first workshop and receive all but their deposit back . After that point, all payments (including upcoming credit card payments) are non-refundable & non-transferable.

  5. Because groups get closer over time, and because this evolution is such an important part of building creative safety, if a participant misses three classes in a row, they will be asked not to return.

  6. Participants will be asked to sign a standard liability waiver before the workshop.

  7. In the case of extreme weather, we will cancel and rebook classes. All participants will be notified by phone and email. We follow the Toronto District School Board’s cues. If there’s uncertainty about whether a class is cancelled, check here.

Retreat Policies:

  1. Spots are allocated on a first-come-first-served basis based on the clearance of deposits and a successful intake phone call with one of the facilitators.

  2. Facilitators have the right to not grant a place in the retreat based on their intake phone call.

  3. Payment of balance in full, or the first installment payment is due a week after confirmation of retreat room.

  4. All retreat payments, including deposits and upcoming credit card payments, are non-refundable and non-transferable.

  5. Participants will be asked to sign a standard liability waiver before the retreat.

Coaching Policies:

  1. Once you’ve had a phone call with your coach and decided to begin, Bree will set you up with a payment plan. We only start work once this has been established.

  2. Your commitment to the three months of payments is final once your first payment has been made. The exception to this is if after your first session with your coach you don’t feel like it’s a fit, let us know within 48 hours and we’ll refund all but a $300 non-refundable deposit.

  3. Forty-eight hours notice is required to re-book a session, otherwise the session will be skipped. Sessions must be re-booked within the same week.

Studio Membership Policies:

  1. This is a rolling membership program. Minimum commitment is three months, participants can stop any time after that.

  2. A minimum of 3 business days is required (previous to the next payment scheduled) when cancelling.

  3. Payments are non-refundable & non-transferable.

  4. In the case of extreme weather, we will cancel studio time and refund 1/4 of the monthly fees. All participants will be notified by email. We follow the Toronto District School Board’s cues. If there’s uncertainty about whether studio day is cancelled, check here.